Quickly deploy solutions that increase sales, reduce support costs, and improve productivity
IBM® OmniFind™ Discovery Edition helps you quickly deploy business solutions that increase sales and reduce support costs.
With its unique ability to understand user intent and application context, it helps find, analyze and maximize information, regardless of where it is stored and managed.
- Contextual understanding combines a real-time understanding of user intent with application context to improve the relevance of the information delivered.
- Adaptive presentation capabilities present answers, navigational refinement options and proactive guidance in a format that helps people take action.
- Intuitive tools help you monitor and modify result presentation to enhance the end-user experience — without reliance on IT.
- Prepackaged bundle includes industry vocabularies, configuration logic and application UIs to speed implementation time for specific search problems in e-commerce, Web self-service and the customer contact center.
- Commerce capability helps online retail and catalog companies convert shoppers into buyers.
