Helps organizations managing content, optimize business processes and enable compliance.
Business Process Management
Regardless of size, all organizations have complicated business processes that form the foundation of all operations. Often these processes are not automated and optimized across the enterprise. Business processes must be efficient and effective – combining people, business systems, content and compliance requirements. IBM ECM combines business process management capabilities with content management to activate content in applications and execute event driven, information-related decisions, helping you make the right decision with the right information the first time a specified event happens. Examples: FileNet Business Activity Monitor, FileNet eForms, Process Analyzer.
Compliance Management
Corporate governance and compliance mandates have brought about increased regulatory oversight with a multitude of new regulations and enforcement initiatives. You need a flexible approach that helps you make smart, cost-effective decisions. IBM compliance products collect, classify, analyze, archive and manage email and other content, assisting compliance and reducing costs for storage management. The IBM Compliance portfolio offers an integrated, on-demand architecture that uniquely addresses your compliance needs. Examples: InfoSphere Content Collector, InfoSphere Enterprise Records, and InfoSphere Classification Module.
Content Management
When content becomes active and is used as part of a business process, you can transform your operations and grow through innovation. As unstructured content grows exponentially, you need to securely capture, store, manage, integrate and deliver all forms of content across your business. You need the right information at the right time to make the right decision. The IBM Content Management portfolio provides the right combination of content and business process management to improve workforce effectiveness and customer service in a global, enterprise environment. Examples: FileNet Capture Desktop, FileNet Report Manager, IBM Document Manager, FileNet Content Manager.
Enterprise Content Management Platform
In order to satisfy many business needs across your enterprise, you need a unified platform for managing content, process and compliance issues. Complex IT environments and recurring integration challenges require more resources and expertise. As a result, many companies want to simplify their architecture, reduce costs and deploy a shared services platform. With an IBM ECM integrated platform that manages content and business processes, you can have interoperability to the widest selection of IT systems and products in the market, thereby reducing integration costs and improving efficiency. Examples: FileNet Application Connector for SAP, WebSphere Information Integrator Content Edition, FileNet P8.
Search and Discovery
Many companies struggle to fully leverage their wide-ranging information assets. To make effective, timely business decisions, companies need access to the right information for their knowledge workers, executives, customers and partners. When you gain control of unstructured information, you make better decisions that help improve customer satisfaction and achieve the results you expect. Using secure and scalable enterprise search solutions, you can reduce costs by increasing productivity. Examples: OmniFind Enterprise Edition, OmniFind Analytics Edition.
