Real-time Business Service Management modeling, measurement, correlation, integration, SLAs, and visualization
Maximize performance with real-time service visibility and intelligence
IBM Tivoli Business Service Manager provides enterprise, public sector and service provider organizations with advanced service and process visibility in targeted, real-time dashboards.
- Improve service visibility for operations and business audiences with customizable dashboards that include real-time service scorecards, tracking of key performance indicators and service level agreements, and drag-and-drop screen layouts
- Control costs by integrating with and leveraging information from Tivoli and third-party management systems, including discovery and monitoring tools, change and configuration management databases, service desks and more
- Accelerate problem resolution with automated service impact and root-cause analysis, a real-time service model and integrated access to service support and delivery systems
- Leverage integrated visualization, navigation and security via the flexible architecture of Tivoli software, as well as consolidated historical reporting across Tivoli and third-party data via a common data model and open reporting architecture
- Integrate status and dependency information from your System z environments and tools for comprehensive z/OS visibility in the context of your business services
*Pricing: IBM Price excluding tax is above. IBM price including taxes are: $60,000.00. For pricing inclusive of applicable sales taxes, "Tax" implies GST, VAT or other taxes that may be applicable for purchases in your country. Catalog prices are subject to change without notice. Taxes shown are estimates only and may be recalculated based on the billing and shipping address advised during check out. Passport Advantage customers will see their Relationship Suggested Volume Pricing during checkout.
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