1.
Brief: Deliver a superior shopping experience with IBM Service Management (Solution brief)
Convergence of several trends in the retail industry promises to bring a daunting array of challenges. While established markets are experiencing slower growth, nontraditional markets continue to forge ahead. Consumers of all markets are looking for secure, superior shopping experiences with the right products and services.
Date: 27 May 2009
2.
Brief: What is IBM Service Management?
Overview of IBM Service Management and how it could help your business be more competitive. (2 pages PDF)
Date: 21 Nov 2008
3.
Brief: Information Risk Management executive brief
An executive brief shows the need for effective information risk management; the four requirements for building an information risk management strategy: information security, compliance, retention and availability; and how the IBM portfolio can help.
Date: 18 Apr 2008
4.
Brief: Identify and leverage your existing service life cycles
This executive brief reviews the history of service management since the 1990s, proposes that many service lifecycles already exist in organizations, and then discusses how, once these life-cycles are visible, organizations can use them to improve services and better align IT with business objectives.
Date: 03 Apr 2008
5.
Brief: Automate Smarter with Web Replay
Capture complex provisioning user tasks electronically so they can be reused again and again
Date: 03 Apr 2008
6.
Brief: Solution Sheet: Tivoli software helps bring new employees on board and facilitate compliance efforts
In retail, provisioning user identities is tough because of high turnover. And protecting applications and data is crucial to compliance efforts. IBM Tivoli security management solutions help retailers protect systems and drive employee productivity.
Date: 13 Dec 2006
7.
Brief: Solution Sheet: Simplify deployment of Microsoft Windows Vista
IBM Tivoli Provisioning Manager for OS Deployment speeds migration to Microsoft Windows Vista. Easy-to-use, built-in features align with Microsoft’s migration methodology, help reduce deployment costs and errors and conserve storage space.
Date: 17 Nov 2006
8.
Brief: Solution sheet: Ensure Security for your SOA environments
SOA environments have unique security challenges. IBM software can help with identity, access and event management and security monitoring, to help improve the user experience, simplify integration, increase uptime and reduce operational costs.
Date: 01 Nov 2006
9.
Brief: Secure SOA environments for Banking
Service oriented architecture helps banks flexibly adapt to competitive pressures and regulatory requirements. But SOA also forces banks to use new security technology to manage and protect customer data.
Date: 18 Jul 2006
10.
Brief: Align IT to your business with IBM IT Service Management
Integrating business and technology is critical to growth, but few organizations have successfully integrated business and IT. Use the vision and innovative technologies of IBM IT Service Management to efficiently deliver IT services to the business.
Date: 06 Jul 2006
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