IBM® WebSphere® Commerce Professional 提供了专为满足公司电子商务需求而设计的下一代解决方案
它帮助各种规模的公司支持其客户随需应变地开展业务——随时随地按他们需要的方式开展业务。
- 加速并简化电子商务站点的部署和管理,同时最大化性能、可伸缩性和适应能力
- 通过跨所有交互点扩展一组通用的业务服务来交付丰富、合理的客户和合作伙伴体验
- 提供直观、基于角色的工具,使员工能够更好地跨渠道为客户提供服务
- 提供丰富、开箱即用的目录和内容管理、个性化、电子营销、导购、订单管理以及更多功能
- 提供业内最完整的中间件平台,从而提供渠道、流程和系统的无缝整合
- 被领先的分析师公认为电子商务领域的领导者
- 支持的操作系统:AIX、Linux、Solaris (Sun microsystems)、Windows、IBM i (以前称作 i5/OS®)
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Features and benefits
IBM® WebSphere® Commerce Professional, Version 7.0
Enhanced Search & Navigation through improved integration with WebSphere Content Discovery for easier search-based merchandising and natural language search.
Web Content Management through integration with IBM Workplace Web Content Management for improved handling of structured and unstructured content (for example. how-to guides, news articles).
Enhanced Web Analytics with auto-tagging and custom reports by analytics vendors for marketing promotions and campaigns, Sales Center, Gift Center and A/B Testing.
SOA Enhancements such as packaged Web Services for integration to external order management and ERP systems and the ability to model WebSphere Commerce processes in BPEL.
Gift Center for WebSphere Commerce provides retailers a complete multichannel gift registry solution. It can operate as a Web-only gift registry, integrate to an existing back-end registry system, or stand on its own as a centralized cross-channel solution.
Sales Center for WebSphere Commerce gives call center representatives the functionality they need to service and upsell cross-channel customers.
Cross-channel Order Processing provides cross-channel business processes to efficiently serve customers, contact-center representatives, gift registrants, distribution channel partners and others. Interfaces integrate with external systems such as POS, kiosk, enterprise resource planning (ERP) and fulfillment systems.
Business Intelligence provides insights that help you understand your customers and your business better.
Workspaces and Attachments give business users end-to-end control over the creation, management and publishing of product information, Web content, promotion rules and campaign information - without help from IT.
E-mail Template Editor provides an easy-to-use interface to control the e-mail campaign process without help from IT. Campaign managers use a graphical interface to create and preview the text and imagery used in an e-mail campaign.
A standards-based, rapid application development environment that uses and extends the award-winning WebSphere integrated team-development environment.
WebSphere Commerce Server and WebSphere eXtreme Scale work together to provide overall consistently faster response times with up to a 25% improvement in average response times (IBM internal testing) . Supported configurations:
- WebSphere Application Server Network Deployment6.1.0.25 and later
- WebSphere Commerce Server 6.0.0.7 and later
- WebSphere eXtreme Scale 7.0.0.4 ( iFIX 4 ) and later
Other product capabilities
Auctions
Provides an ideal environment for implementing small to moderate-scale auctioning as part of your e-commerce solution, and for conducting auctions simultaneously.Marketing and Merchandising Tools
Deliver enhanced targeted e-mail campaigns, advanced rules-based discounts and promotions and improved tooling for merchandising associations such as cross sells and up sells.Sales Catalogs
Allow you to maintain an unlimited number of catalog hierarchies and product assortments for seasonal purposes, targeting specific customer segments or business customers.Collaborative Content Management Catalog Management
Gives business users end-to-end control over the creation, management and publishing of product information, Web content, promotion rules and campaign information — without help from IT.Integration
A framework and tools for integrating data, processes and systems across and beyond the enterprise, ensuring you can leverage all of your existing assets and investments.Payments
Provides a secure electronic payment process for Internet merchants through a single, unified interface. Based on open standards-based technology, WebSphere Commerce Payment plug-in framework to easily integrate with payment service providersSystem Management
Comprehensive tools for site administration, problem determination and performance monitoring along with simplified clustering, which allows you to easily configure and manage hardware and software to achieve higher levels of performance and reliability with potentially less cost and complexity.Web Services
WebSphere Commerce can be the service provider by enabling its business functions as Web services, which can be accessed by external systems. Also, WebSphere Commerce can be the service requester by enabling it to invoke Web services hosted by external systems. The integrated development environment supports rapid development of new Web services.
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销售解决方案
- Sterling Configure, Price, Quote
- WebSphere Commerce - Express
- WebSphere Commerce Enterprise
- WebSphere Commerce Professional
- WebSphere Commerce Developer Editions