Tivoli Business Continuity Process Manager

Tivoli Business Continuity Process Manager fournit des processus configurables pour planifier, tester et assurer la continuité du service informatique.

Il met en place une solution de continuité métier complète qui intègre la gestion des personnes et des processus aux solutions technologiques sous-jacentes.

• Il réduit les risques d'erreurs humaines en cas de reprise des systèmes et des applications.
• Il améliore la mise en adéquation les tâches des employés avec les tâches de reprise classifiées par priorité.
• Il améliore la productivité grâce à des plans de reprise efficaces et testés des principaux systèmes et applications de l'entreprise.
• Il réduit l'impact d'une panne en automatisant l'exécution des tâches de reprise en fonction des besoins de systèmes et d'applications spécifiques.
• Il garantit un flux de processus automatisé conforme aux bonnes pratiques sectorielles et aux normes ITIL.
• Il limite les risques de violations des contrats de service (SLA) et les coûts informatiques qui en découlent.
• Il tire parti de l'infrastructure fournie par IBM Tivoli Change and Configuration Management Database V7.1.1 (US).
• Systèmes d'exploitation pris en charge : Linux, Windows.

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Features, advantages and benefits

Features	Advantages	Benefits
Business continuity people and process workflows aligned to ITIL® and other best practices	Enables the management of business continuity from a service perspective across platforms	Provides a comprehensive business continuity solution that includes more then the technology layers – incorporating the people and process elements
Integration of business continuity management with other key IT processes	Ties incident and problem management to business continuity actions and to ensure updates to change and configuration are accounted for	Allows you to effectively respond to incidents and events that can significant impact business operations and to ensure that the plan accounts for ongoing changes in the environment
Comprehensive business continuity testing that includes technology, people and process	Enables the testing of the people/process elements the are often overlooked and to assess the results in order to improve on the existing plan	Allows for meaningful testing with minimal disruptions to the production environment and to mitigate the risk of an incomplete or insufficient business continuity plan

• ITIL-aligned best-practice IT service continuity processes

• Planning and documenting of recovery strategies and activities

• Simulate outage events to test and verify recovery procedures

• Automatic notification of the required people according to roles

• Analysis of outage situations and their impact

• Ability to select, agree on, and approve the most valid recovery actions

• Execution of recovery actions

• z/OS sysplexes and logical partitions (LPARs)

• Geographically Dispersed Parallel Sysplex (GDPS)

• System Automation for z/OS

• Analyze incidents and disaster situations

• Relate these incidents to the impacted business

• Find the documented and approved recovery plan

• Process workflows integrated with GDPS and IBM Tivoli Application Dependency Discovery Manager Sysplex and IBM Tivoli Application Dependency Discovery Manager

• Business-continuity-specific dashboards and Key Performance Indicators (KPI)

• Business continuity reporting

• SUSE Linux (SLES) 9.0 Enterprise Server System z SP4, or later

• Windows Server 2003 R2 SP2 Standard Edition x86-32