Netcool/Proviso

Performance Management software: improve service quality and reduce operating costs

Netcool/Proviso® provides a complete view of service quality and usage for both operations and customers.

Informative, on-demand reports help improve service quality and reduce operating costs. Its flexibility and scalability are proven in service provider deployments, particularly with next generation IP network and OSS consolidation, enabling them to provide value-added reports to their customers.

  • Netcool/Proviso® is part of the Tivoli Netcool Performance Manager offering.
  • Improved Customer Satisfaction
  • Reports are fast and real-time, speeding problem resolution
  • Customer-facing reports are secure, attractive, and offer added value
  • Minimized OPEX
  • Proven future-proof against QoS, VoIP and growth
  • Data and policies are centralized for easier management, OSS integration and automation
  • Change management automates add/delete/change, failover, re-index
  • Minimized CAPEX
  • Data collectors are distributed, lightweight and deployed as you grow.
  • Calculations are performed continuously(vs. batch or run-time), smoothing utilization so hardware is more fully utilized, Oracle licenses are minimized.
  • Resource growth (such as QoS) scales linearly, lowering hardware costs significantly.
  • Longer data retention (for better capacity planning and troubleshooting) doesn’t degrade system performance.

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Features and benefits

Netcool/Proviso provides performance visibility for IP/wireline networks. Part of the Tivoli Netcool Performance Manager offering, Netcool/Proviso is used by Tier 1 and 2 service providers and large enterprises worldwide to manage their mission critical networks.

Netcool/Proviso helps customers improve network reliability and performance while lowering costs through better understanding of network usage and capacity levels.

Netcool/Proviso helps customers:

  • gain better insight into the health of network services

  • improve customer satisfaction by proactively communicating service quality

  • deliver new services using next generation technologies, rapidly and reliably, while managing the impact of change

It does this while reducing operating and capital costs:

  • consolidate disparate silos of performance information onto a single platform, providing information across organizations and geographies

  • centralizes data and policies for easier management, OSS integration and automation

  • improves productivity by automating the tracking of network changes and providing two-way integration with the fault management system.

Netcool/Proviso technology packs extend Netcool/Proviso to provide out-of-the-box support for leading network technologies, including VPNs, MPLS, VOIP and Metro Ethernet from leading vendors like Alcatel, Cisco, Huawei, Juniper Networks and Nortel. Application and system monitoring modules are also available.

Netcool/Proviso integrates with other Tivoli solutions including Netcool/Omnibus and Tivoli Netcool Service Quality Management Center as part of a complete service management solution.
Netcool/Proviso provides a performance management solution with the flexibility to support existing and next generation technologies, scalability to consolidate multiple geographies and technologies into a single view, and service and customer views to better align with business priorities.


Features, advantages and benefits
FeaturesAdvantagesBenefits
Provides baseline and forecast reports of performance and usage Helps avoid, detect, and understand degradation of service quality Helps operations resolve problems faster to improve customer satisfaction Helps engineering plan to meet future requirements to maintain customer satisfaction
Flexible data collection and modeling, from SNMP to CDRs. Consolidates data collection across Layer 2, IP, VoIP and beyond. Enables service and customer-centric reporting. Rapidly adapts to your current and future monitoring requirements.
On-demand reporting with continuous calculation Provides immediate insight into current conditions, end-to-end, and as a service Helps mitigate problems before SLA penalties are invoked
Real-time 1-second poll-and-scroll monitoring Reduces the number of tools, training, and time required to resolve problems Cuts troubleshooting costs and time
Attractive customer-facing web reporting Eliminates need for an overlay reporting solution while adding value to external stake-holders Value-added reporting helps sell major accounts Generates additional revenue when bundled with premium services or offered stand-alone
Integration with Netcool/Omnibus event management Provides a complete service management solution for root cause and impact analysis Speeds troubleshooting
Integrates with inventory and provisioning Improves inventory accuracy and models services for better reporting and capacity management. Enriches reports with service-level aggregation. Automates resource and service adds, changes, deletes.
Change management Keeps up with router reboots, failovers and other common network changes Preserves SLA and reporting accuracy. Cuts time and cost of manual updates to inventory and reports
Supported platforms

For specific supported platforms, refer to the supported platforms detail page.

 

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