Sterling Drop Ship

Expand product assortment without increasing inventory costs

IBM Sterling Drop Ship allows you to expand product assortment by managing order fulfillment directly from your trading partners throughout the entire order to cash process.

IBM Sterling Drop Ship consolidates orders across multiple channels and automates the order collaboration process across all of your trading partners, thereby streamlining every phase of your order process, including fulfillment, customer service, payment, and returns. Some of the benefits include:

Increases revenue by expanding product assortment without increasing inventory costs
Improves customer satisfaction with on-time delivery through real-time visibility into available inventory
Streamlines order fulfillment through automated communication with trading partners
Aggregates inventory information, source drop ship orders, and purchase order distribution to trading partners for fulfillment
Enables trading partners - that are compliant with EDI or XML - to receive and send transactions directly from the seller through a single, secure connection.
Provides real-time order shipment visibility from placement to delivery

No matter what products you sell, drop shipping can enhance your order management and fulfillment processes. IBM Sterling Drop Ship can increase product assortment without increasing inventory costs with capabilities such as:

Collaborative Order Management - Aggregates inventory information, sources drop ship orders, and sends purchase orders to trading partners for fulfillment

Order Sourcing Configurability - Selects fulfillment options based on configurable rules and criteria (customer type, geographic region of the ship-to location, item classification, etc.)

Real-time Order Status - Provides visibility of order shipment status in real-time starting from placement all the way through to customer delivery

Available-to-Promise Inventory Visibility - Offers an accurate view of available-to-promise inventory including on-order, in-transit, and on-hand inventory across all trading partners

Direct Connectivity - Enables trading partners - that are compliant with EDI or XML - to receive and send transactions directly from the seller through a single, secure connection

Non EDI Access - Provides a web-based supplier portal for trading partners who are not capable of system-to-system communications to participate in the drop ship process

Exception Management - Proactively monitors the trading partner community for problem orders to take appropriate action and maintain customer commitments

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