Sterling File Transfer Service

Reduce the costs & complexity of your B2B file exchanges

Sterling File Transfer Service is a cloud service for file based B2B interactions.

This alternative to on-premise software allows you to manage a single, secure, reliable connection to reach your partners without the capital expense of on premise software or operational impact on your IT staff.

Reduce IT operational and infrastructure costs – Secure cloud-based file transfers reduce capital expenses in software and infrastructure and offload partner setup and support activities to IBM’s skilled professionals
Reduce B2B file transfer complexity – Consolidate redundant file transfer servers, software, and partner connections and leverage IBM’s expertise and experience to optimize the delivery of B2B file transfers
Grow your business – Leverage our cloud based, scalable B2B file transfer infrastructure and support services to respond to business demand for more partner connections and collaboration
IBM Sterling File Transfer Service is available in a subscription model (SaaS)

Sterling File Transfer Service is a cost-effective approach to reduce the complexity of your B2B file exchanges. Gain world-class B2B file transfer features in the cloud with capabilities that include:

Standards and protocols

Industry protocols: FTP, FTP/S, S/FTP, OFTP2, and AS2
Utilize Zip and GZIP to compress files

Centralized monitoring and management

IBM® Sterling InFlight Data Management visibility tool provides users:

Reports and alerts for exception based monitoring and event management
Real-time views into file exchanges – all files tracked from start to finish
Timely and accurate audit trails for file transfer activity
Mobile access to search, view, & track transfers

Security and governance

Connect to Sterling File Transfer Service via a secure protocol, including IBM® Sterling Connect:Direct
PGP encryption secures files in-flight
Single sign on user access
Administrator IDs manage user access permissions and control screen level access
Transfer logging provides a complete audit trail of file transfer activities

Scalability

Sterling File Transfer Service scales with minimal impact on your resources and infrastructure

Flexible consumption models– based on file sizes, volumes, & number of partners
Process high volumes and large files within the capabilities for each protocol without compromising performance

File transfer automation

A single, secure connection with Sterling File Transfer Service reaches your partners
Retry capabilities automate the replay and resend of failed transfers
Intelligently route files based on sender, file name, and file type
Protocol conversions in the cloud leverage partners’ existing protocols

Outsourced Services

Leverage IBM’s skilled personnel to manage your B2B file transfer environment with:

On-boarding services to support your transition to Sterling File Transfer Service
The geographical coverage, language support, and level of expertise to meet your support needs- including Phone, Web, and email support
Partner help desk services

IBM Software

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