IBM Telecommunications Data Warehouse

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Comprehensive data models containing data warehouse design models, business terminology model and analysis templates that accelerate the development of business solutions.

Enables the consolidation of trusted information across multiple viewpoints:

Delivers competitive advantage by enabling the consolidation of clean, meaningful data across multiple channels and products
Campaign Performance Management - Improving program planning and tracking of sales and marketing activities and performance metrics across channels
Value Added Services - enable flexible, cross-dimensional reporting using customer, device, plan, location, and usage data for services such as non-voice communication and content downloads
Revenue Assurance - addresses provisioning, usage, CDR capture, rating, billing, receivables and credit risk issues around revenue metrics
Customer Profile Model - content to assist in profiling subscribers (demographic, arrangement, download behavior, POS visits, reaction to campaigns, surveys)
Common Customer View - Integrating customer identifiers, organizational structures and account hierarchies across lines of business and functions
Network Analysis - assist CSP’s in understanding and predicting usage patterns in making capital investment decisions. Enables the ability to capitalize on increased traffic or new product introductions
Service Management. Analyze Usage, Availability and Customer Experience of new services, self-service and new monetary services. Aligned with the TMForum Information Frameworx (SID) model.
Enables business users to more effectively control and reduce the time taken to scoping their requirements, subsequent customization and any extension of the data warehouse
Provides a solid basis for statutory reporting and relationship management supporting decision support, real-time analytics and predictive modeling
Helps minimize development costs. Reduces the risk of failure by facilitating an incremental approach to delivering integrated reporting repository
Reporting through sample Cognos reports for subject areas important to service providers
Find out what’s new in the latest version of the IBM Industry Models
Operating systems supported: Windows family