Content Analytics with Enterprise Search

Search and explore interactively

• Access, aggregate, search and analyze content from more than 30 internal and external sources, and more than 150 content formats.
• Analyze documents, text fields in tables, problem reports, email, websites and other text-based information sources.
• Extract concepts, facts and meaning from content using natural language processing (NLP) capabilities.
• Identify trends, patterns and deviations within historical cases to improve case management decisions and optimize processes.
• Organize executive dashboard summaries of key analysis.

Dynamically assess content

• Assess content for preservation and decommissioning to reduce storage costs and compliance risks.
• Quickly flag documents according to certain criteria, such as most recent or obsolete.
• Detect near-duplicates to eliminate redundancy in your content.
• Collect file metadata to determine necessary and unnecessary information based on file extension, file size and modified date.

Use powerful modeling tools

• Take advantage of the IBM LanguageWare® Resource Workbench, a content modeling tool, to reduce the time and complexity of building data and linguistic models.
• Build, customize and apply dictionaries, ontologies and semantic logic to provide context for content.
• Generate linguistic rules by selecting, dragging and dropping text from documents into the workspace.
• Use annotations to provide context.
• Optionally integrate with IBM Classification Module for advanced classification.

Benefit from a platform based on open standards

• Take advantage of the Unstructured Information Management Architecture (UIMA) framework to find meaning, relationships and relevant facts hidden in unstructured data.
• Improve performance using the open-source Lucene indexing engine.
• Gain deeper insights through integration with other solutions, such as IBM Advanced Case Management, IBM InfoSphere®, IBM Netezza® and IBM Business Analytics.
• Use extensible application programming interfaces (APIs) to deliver analysis results to other applications and processes.