IBM Business Process Manager Industry Packs

IBM BPM Industry Packs is a set of prebuilt assets to help accelerate delivery of standards-based industry solutions for banking, healthcare, and telecommunications with BPM.

Each industry-specific pack integrates seamlessly with BPM components and provides a variety of prebuilt assets to help accelerate and enhance process optimization through BPM solution delivery.

• Library of banking assets for core banking, payments, customer care, and integrated risk management
• Out-of-the-box new account opening solution scenario serves as a starting point for proof of concept (POC) and solution implementations
• Library of healthcare assets for enrollment, case management, employer and group management, claims management, and provider collaboration
• Out-of-the-box benefits eligibility solution scenario serves as a starting point for POC and implementations
• Library of telecom assets for fulfillment, assurance, billing, customer interaction, inventory, catalog, and media life cycle processing
• Out-of-the-box order handling and incidence and problem management solution scenarios serve as starting points for POCs and solution delivery.
• The Banking, Healthcare, and Telecom industry content available with the IBM BPM Industry Packs offering is specifically designed to work with IBM Business Process Manager. The IBM WebSphere Industry Content Packs offering is still available as well, and includes industry content for Insurance and Product Lifecycle Management.

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Feature	Benefit
Prebuilt industry content primarily derived from subsets of industry standards and industry best practices	Optimized for industry standards and best practices, ensuring consistency and reuse Helps speed time-to-market by using service decompositions that ensure consistency and reuse
Interoperable methods, tools, and assets	Designed for specific industry participants to facilitate rapid BPM solution development Helps simplify interoperability by defining the common language to facilitate interoperability between disparate IT assets
Industry assets to facilitate delivery of solutions across an entire industry segment	Aligned with top-down decomposition of an industry domain, thus providing visibility into reuse across the organizational ecosystem
Extensibility to support unique client needs and provide the capabilities for enterprises (and their business partners) to add their own content or extend the content provided to suit unique business needs	Enables clients and partners to plug in their SOA assets into predefined service decompositions
BPM Banking Industry Pack • New banking process models, service models, and data models provided as toolkits for BPM • New account opening solution scenario for BPM	Updated guidance and best practices for assembling industry standards-based Banking solutions using BPM
BPM Healthcare Industry Pack $bull; New healthcare process models, service models, and data models provided as toolkits for BPM $bull; New benefits eligibility solution scenario $bull; Enhanced support for HIPAA 5010, including support for 835, 270, 271, 276, 277, 278 rq and rs, 820, and 834 transactions	Updated guidance and best practices for assembling industry standards-based Healthcare solutions using BPM
BPM Telecom Industry Pack • New telecom process models, service models, and data models provided as toolkits for BPM • New order handling and incident and problem management solution scenarios for BPM • New mediation templates for service assurance interfaces, providing accelerated out-of-the-box integration with Tivoli Netcool • Enhanced capability for adding custom data elements, simplifying extension and maintenance	Updated guidance and best practices for assembling industry standards-based Telecom solutions using BPM

• White paper: Smarter Lending for banks and credit union with IBM BPM
• Solution brief: Improve water management for governmental agencies
• Case study: Reliance Life reduces customer/agent service costs by nearly 50 percent