Coordinate your city to deliver exceptional service to your citizens
IBM Intelligent Operations Center for Smarter Cities provides a unified view of all city agencies so you can predict events and quickly respond.
IBM Intelligent Operations Center monitors and manages city services. It provides operational insight into daily city operations through centralized intelligence. Now cities, government agencies, and enterprises can optimize operational efficiencies and improve planning.
- Enable the real-time communication and collaboration you need to coordinate actions and resolve issues in an efficient manner.
- Significantly reduce the impact of crisis situations.
- Reduce the overall cost of maintenance and repairs.
- Minimize disruptions to public services and activities for citizens living and traveling in the city.
- Preserve critical services and resources and minimize life-threatening issues.
- Allow your city to recognize events as they arise. Now you can put responses in place to manage impacts back to a steady state as quickly as possible.
Learn more
Buy IBM Intelligent Operations Center
IBM Software Subscription and Support is included in the product price for the first year.
Download software online after purchase - no shipping costs.
Not available to purchase online. Other ways to purchase or learn more.
Contact IBM
- Request a quote
- E-mail IBM
- Or call us at: 1800 3172 782
Priority code: 100KV05W
The power of smarter cities
Innovative leaders are creating opportunities while doing more with less. They are driving economic growth by working smarter. Smarter cities know how to leverage information, anticipate problems and coordinate resources. The smartest cities integrate across all key functions including infrastructure human and strategy services. Cities of all sizes all around the world are already realizing these benefits today.
Your IBM advantage
IBM has invested in new solutions based on insights gained from over 2,000 smarter city engagements. For example, the IBM Intelligent Operations Center is an expandable platform for operational insight based on best practices. It is designed to allow cities to work smarter by empowering you to:
Gain a comprehensive view of emergency-related resources and systems that can reduce rescue efforts from days to hours.
Better coordinate your existing human and municipal resources when disaster strikes.
Simplify and speed communication between multiple city agencies.
Significantly improving emergency management
Every day, cities around the globe face emergencies that require real-time communication and collaboration across departments and agencies. Unfortunately, critical information is often stored in multiple disparate systems. This hinders situation awareness and makes it difficult for various departments to coordinate response efforts. A city might not be able to warn residents of danger or rescue people quickly without a single, integrated view of a crisis and the ability to share information.
The Intelligent Operations Center is designed to address these challenges. Integrating multiple best-of-breed solutions from the IBM software portfolio and implemented on the IBM Government Industry Framework, the Intelligent Operations Center solution offers:
Advanced collaboration, analytics and asset management tools to help city agencies coordinate disaster-response efforts and enhance the ongoing efficiency of city operations.
Executive dashboards give decision makers a real-time, single view of operations. Now they can see who and what resources are needed and available.
Cities can share information instantly across agency lines to accelerate crises response and improve project coordination.
By providing visibility into key performance indicators (KPIs) and trends, the solution can help fine-tune current resource usage and plan for the future.
Optimizing operational efficiencies
The Intelligent Operations Center is designed to optimize the operational efficiencies of a city or other complex infrastructure. It provides:
An executive dashboard to depict the overall status of your city's operations. This spans individual agency-specific solution areas and enables drill-down capability into each underlying agency including water management, public safety and traffic management.
Advanced analytics, asset management, and collaboration tools give you insight into the city environment via centralized information. This enables the integration of city-wide daily operations to allow visibility into KPIs, trends, analyses, business rules and cross-agency collaboration.
Incident reporting and tracking.
Situation awareness and reporting.
Real-time collaboration.
Resource and critical asset management.
"Blink and Think" in response to visual KPIs
The ability to open standard connection points to existing and future systems.
An easy-to-use interface that is designed for multiple user profiles -- from senior managers to daily operators
A "city in your pocket" feature giving you insight into your city's current issues via mobile devices
Your roadmap for transformation
The Intelligent Operations Center is delivered as part of the IBM Government Industry Framework. This framework provides a software platform and roadmap to implement smarter city solutions. It gives you access to pre-integrated software, hardware and industry-specific extensions. Smarter city solutions are delivered by world-class implementation services according to industry best practices.
With this approach, your city gets a faster return on investment while reducing risk. You benefit from best practices developed on engagements with other leading cities by IBM and IBM partners. Plus, we are able to extend your solutions to address your city’s future needs.
IBM Intelligent Operations Center V1.0 System Requirements
Operating System:
- RedHat Enterprise Linux Server 5.5 or RedHat Enterprise Linux Advanced Platform 5.5, 64-bit version only.
Web Browsers:
To use the Intelligent Operations Center, you must have one of the following browsers installed with JavaScript™ enabled.
- Internet Explorer 8.0.
- Mozilla Firefox 3.0, 3.5, 3.6.
Note that Internet Explorer 9.0 and Mozilla Firefox 4.0 are not supported
Hardware Requirements:
Server requirements
Each server must have an x86 64-bit processor including one of the following:
- AMD 64-bit processors
- Intel Extended Memory 64 Technology (EM64T) processors
Each IBM Intelligent Operations Center recommends the processors, memory, and hard disk space shown below.
| Server | Number of processors | Memory | Hard disk |
|---|---|---|---|
| Access Server | 4 | 16 GB | 80 GB |
| Analytic Server | 8 | 16 GB | 80 GB |
| Application and Integration Server | 8 | 16 GB | 80 GB |
| Database Server | 8 | 16 GB | 80 GB |
| Event and Management Server | 8 | 16 GB | 80 GB |
| Portal Server | 8 | 16 GB | 80 GB |
| Installation Management Server | 2 | 8 GB | 80 GB |
Note:
- The /tmp folder on the installation management server must have at least 35 GB of available space.
- Define swap space for each server to be twice the amount of the physical memory. For example, if a server has 16 GB memory, define 32 GB of swap space.
Additional hardware might be required if you plan on using Tivoli® Service Request Manager® with the IBM Intelligent Operations Center.
Client requirements:
Each client accessing the IBM Intelligent Operations Center must meet the following hardware requirements:
- A monitor with a minimum 1280 x 800 resolution
- 2 GB memory
- Network access with sufficient bandwidth for complex web client generation and continuous data updates.
-
Planning and management services
- IBM Intelligent Operations Center
Considering a purchase?
Contact IBM
Considering a purchase?
- Request a quote
- E-mail IBM
- Or call us at: 1800 3172 782
Priority code: 100KV05W