Rational Elite Support for Eclipse

Commercial vendor support for developers using the open source Eclipse platform

Over 2.3 million developers worldwide use Eclipse as a development environment independent of commercial tools. Development organizations are reluctant to build mission critical applications with tools that have inadequate support and accountability.

IBM Rational Elite Support for Eclipse provides world-class technical support for Eclipse, the open source development environment from the Eclipse Foundation.
This offering includes support for the Eclipse Platform, including the Java Development Toolkit (JDT) and its Plug-in Development Environment (PDE).
Support will also be provided for the following projects and frameworks associated with the Eclipse Platform:

  • Web Tools Platform (WTP).
  • Test and Performance Tools Platform (TPTP).
  • Graphical Editing Framework (GEF).
  • Eclipse Modeling Framework (EMF).

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Buy Rational Elite Support for Eclipse

IBM Software Subscription and Support is included in the product price for the first year.

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Features and benefits

IBM Rational Support for Eclipse offers the following features and benefits:


Rational Elite Support for Eclipse
FeatureBenefit
World-class support backed by IBM Reap the benefits of open source with the peace of mind of knowing your tools are backed by IBM.
Phone support at no additional cost IBM Rational Elite Support for Eclipse allows you to use our on-line issue management tools or the phone to work with support. As with all Rational product support, 24x7 phone support is available for severity 1 issues.
Defect Fixes As with other product offerings, defect submissions go through a triage process and defect fixes are delivered via Eclipse.org.

System requirements

IBM Rational Elite Support for Eclipse will be provided on the platforms that are supported by the IBM Rational Application Developer product.


Operating SystemSoftwareHardware
Linux, Windows 2000, Windows 2003, Windows XP Professional • IBM will be supporting the IBM and SUN 1.4 and 1.5 JRE

Application Lifecycle Management

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Rational Elite Support for Eclipse

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*Pricing:  IBM Price excluding tax is above. IBM price including tax is tax is 5,820.27. For pricing inclusive of applicable sales taxes, "Tax" implies GST, VAT or other taxes that may be applicable for purchases in your country. Catalog prices are subject to change without notice. Taxes shown are estimates only and may be recalculated based on the billing and shipping address advised during check out. Passport Advantage customers will see their Relationship Suggested Volume Pricing during checkout.