Analyze survey text and discover valuable, hidden insights
Get greater value from survey text. Transform unstructured survey data into quantitative data and deliver full concepts and not just key words.
IBM® SPSS® Text Analytics for Surveys uses powerful natural language processing (NLP) technologies specifically designed for survey text. It leads the way in unlocking open-ended responses for better insight and statistical analysis.
- Business users gain insight into people's thoughts, attitudes and opinions – and can better meet their needs.
- Survey analysts can automate the categorization process, providing greater value to business users and survey research clients without the drudgery, time and expense associated with manual coding.
- IBM SPSS Text Analytics for Surveys uses proven linguistics-based technologies that cut through the ambiguities of human language – helping you uncover patterns in the attitudes, beliefs and opinions of others. The software is available to analyze text in English, Dutch, French, German, Spanish and Japanese.
- The English-language version includes an interface allowing you to analyze text that has been translated into English from numerous additional languages – including Russian, Arabic, Chinese and others – through Language Weaver translation software. Language Weaver offers both direct purchase of the software or its use through a Software-as-a-Service model.
- Operating systems supported: Windows
Learn more
Buy SPSS Text Analytics for Surveys
IBM Software Subscription and Support is included in the product price for the first year.
Download software online after purchase - no shipping costs.
Not available to purchase online. Other ways to purchase or learn more.
Contact IBM
- Request a quote
- Email IBM
- Or call us at: 1800 3172 782
Priority code: 101KR29W
Categorize text responses more easily
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Build hierarchical category structures
which are categories that contain
subcategoriesQuantify text responses for analysis with other survey data – quickly and consistently. IBM SPSS Text Analytics for Surveys automates the process while still allowing you to intervene manually to refine your results. You never lose control of the categorization process.
With IBM SPSS Text Analytics for Surveys, you can:
Identify major themes without reading responses word for word
Distinguish between positive and negative comments
Categorize responses more consistently
Use pre-built categories for customer, product and employee satisfaction surveys
Save money by eliminating or reducing your reliance on outside services
Save time – and make results more consistent – by reusing categories in ongoing or similar surveys
Increase satisfaction with survey results
Make text responses count
Efficiently categorize free-text responses and then integrate the results with other structured data for analysis:
Quickly extract key concepts and opinions
Create categories and then consistently place text responses into those categories
Refine categories – Visualization capabilities help you see which categories share responses
Summarize your findings – Export a summary bar chart to let others see your top categories
Export results for analysis and graphing
See how easy it is to use IBM SPSS Text Analytics for Surveys

Quickly extract key concepts and opinions, and then create categories – and place text responses into those categories.

Refine categories visually to see which categories share responses.

Summarize your findings by exporting a summary bar chart to let others see your top categories.

Export results to IBM SPSS Statistics or other programs either as categories or as dichotomies, and create tables and graphs separately or in combination with other survey data.
We recommend using IBM SPSS Text Analytics for Surveys with IBM SPSS Statistics Base.
Popular downloads
| Platform | Operating system | Software | Hardware |
|---|---|---|---|
| Windows | • Microsoft® Windows 7 (Ultimate, Enterprise, Professional, Home Premium, or Home Basic; 32- or 64-bit) • Windows Vista (Ultimate, Enterprise, Business, Home Premium, or Home Basic; 32- or 64-bit) • Windows XP (Professional or Home; 32-bit) |
Internet Explorer 7 or 8 | • Processor: Intel® or AMD; 3.0 GHz recommended • XGA (1024x768) or higher-resolution monitor • Memory: 1GB RAM or more recommended; 2GB RAM or more for large datasets • Minimum free drive space: 800MB more is recommended for large datasets) • DVD drive |
New! Like the other language versions, the Japanese version now offers 64-bit operating system support to enhance your productivity with large data files.
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Considering a purchase?
Contact IBM
Considering a purchase?
- Request a quote
- Email IBM
- Or call us at: 1800 3172 782
Priority code: 101KR29W