A unified communication and collaboration strategy can help you boost productivity and innovation
Old is new
The components of a unified communications and collaboration strategy – instant messaging, web conferencing, real-time collaboration, mobile device support, telephony integration, and others -- aren’t new.
But open architectures and programming models are enabling organizations to pull these different pieces together in new ways. An instant messaging application, your telephone, or your email, for example, pulls all your social networking tools into a single environment.
The result is a unified communication and collaboration environment that’s easier for IT staff to configure, administer, and maintain and easier for users to use. Drive down the costs associated with disparate communication and collaborate solutions. Drive up productivity and performance, and leverage enhanced collaborations to foster a more innovative workplace.
IBM unified communications and collaboration solutions enable you to:
- Accelerate and improve the quality of decision-making based on real-time information
- Speed business processes and improve operational effectiveness
- Reduce travel, telephony, and other collaboration-related expenses
Real results
Finnish Defence Forces use an IBM instant messaging and unified telephony solution that combines voice and collaboration tools on the same workstation. The result is availability and data security of voice communications as well as the improved connectivity of people.
Terna is the major transmission system operator of high-voltage and very high-voltage electrical grids in Italy. It deployed a unified communications and collaboration solution that provides tools to help employees efficiently communicate and share information from disparate locations to decrease employee travel costs.
La Vacanza is a small travel agency based in The Netherlands that offers rapid, personal, and friendly service to their customers. A communications and collaboration solution from IBM helps the agency improve personal, responsive service for a competitive edge.
Can a unified communications and collaboration strategy help unify business and IT?
Jacques Pavlenyi, Market Segment Manager, IBM Collaboration Solutions
An open, unified communications strategy, developed jointly by business and IT, delivers the right tools to reduce costs, boost productivity, improve competitiveness and more.
Demo
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White paper
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Webcast
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Related capabilities
Social business application development
Design, develop, and deploy social collaboration applications with servers, mash-up toolkits, software development toolkits, and APIs.
Social collaboration
Engage employees, partners, clients, citizens, and patients across the business network by integrating business-focused solutions.
Web experience
Provide people with web access to critical information and applications that are personalized to their needs.
Related solutions
Unified communications software supports and enables groups of users to work together in real time by sharing information and processes. Unified communications includes:
- Enterprise instant messaging applications, including text, audio, and video
- Online or web conference applications
- Real-time team collaborative applications
- Telephony middleware, such as softphone, PBX integration middleware, and Fixed-Mobile Convergence middleware
- Unified messaging software
Contact IBM
Considering a purchase?
- Request a quote
- Email IBM
- Or call us at: 1-877-426-3774
Priority code: 109HH03W
All products - Unified Communications
Unified communications middleware
Integration of real-time collaboration services including presence, preference, location, chat, voice, and data.
Offers
Find, reach, and collaborate with IBM unified communications and collaboration solutions
See how IBM Sametime software makes unified communications and collaboration simple
Learn about the features and benefits of IBM Sametime and how it can transform your organization into a social business
Watch the Sametime demo to learn more about secure, instant communications inside and outside of your business
Related links
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Communities
- SametimeBlog
- Sametime design blog
- Unified communications strategies community blog
- Social Business Insights blog
- Sametime wiki
- Social business on Facebook
- @IBMSocialBiz on Twitter
- Social business on Tumblr
- IBM collaboration solutions community